March Chapter Meeting

Morning Workshop: Effective Benchmarking Tools

Lunch Keynote: Effective Use of Metrics and Benchmarking Strategies for Human Capital Measurement



GMA SHRM Member Online Registration
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Non-GMA SHRM Member Registration

Tuesday, March 15, 2005

New Location:
Quality Inn & Suites
2969 Cahill Main
Madison, WI 53711
One block North of County Highway PD on Fish Hatchery Road.
Click here for hotel and direction information.

Schedule: Click program title for description

Registration 8:30-9:00  
Morning Workshop 9:00-11:45

Effective Benchmarking Tools

Lunch Keynote 12:00 - 1:30 Effective Use of Metrics and Benchmarking Strategies for Human Capital Measurement


AM Workshops Only PM Lunch & Keynote All Sessions
__ $30 GMA SHRM Member __ $35 GMA SHRM Member __ $55 GMA SHRM Member
__ $40 Non Member __ $40 Non Member __ $70 Non Member
__ $10 Students __ $10 Students __ $20 Students

Program Details:

Morning Workshop: Effective Benchmarking Tools

Is HR a strategic partner? Is HR spending time on the "right" tasks? How are we performing? This interactive session will review how HR can conduct a 360 degree analysis of itself to quantify it's performance, time and resource allocation, and perceptions of HR by the broader organization. During this workshop, you will learn about the 360 degree analysis framework and review sample results from each of the tools.

Lunch Keynote: Effective Use of Metrics and Benchmarking Strategies for Human Capital Measurement

While human capital measurement has been used in organizations for more than 20 years, some organizations still do not measure their human capital. Given the size of the investment in human capital (on average it makes up 36% of operating expenses), it is critical to measure, quantify, and understand how your human capital impacts the bottom line. This presentation will outline a measurement model that combines survey data from the workforce with outputs allowing organizations to link what is happening with an understanding of why it is happening. Additionally, we will review a number of global Saratoga metrics and discuss how to get started with a measurement effort.


Scott Pollak is a Senior Manager and site leader of the Saratoga Institute - a recent PricewaterhouseCoopers LLP Human Resource service acquisition. In this role, he is responsible for strategic business development, client relationships, research development and managing the day-to-day operations. Throughout his career15 year career Mr. Pollak has developed and launched new lines of business and achieved accelerated growth and profitability for several research and consulting companies.

Mr. Pollak is a leader in the development of human capital decision support and analytics programs. Client engagements have included HR visioning, HR and workforce effectiveness and cost efficiency, human capital benchmarking, scorecards and workforce analytic tool development. He has recently worked with clients like British Petroleum, Convergys, McDonald's, Thomson Corporation, Tyson Foods and more.

Prior to joining Saratoga, Mr.Pollak was the director of sales and marketing for Exult, an e-HR outsourcer where he helped launch EPIC, the company's process intelligence center. Pollak was also a founding member of G2Research, a market research and consulting company that was acquired by Gartner Group in 1998.

Pollak has published more than 25 research studies and is frequently cited in leading industry magazines, including HRO Today where he wrote the monthly "Numerology" column for two years. He was named one of the top 100 people in the HR Outsourcing market by the same magazine.

Mr. Pollak earned his BA in English ant he University of California, Berkley. He resides in Alamo, Ca., with his wife and children.

For more information contact:

GMA SHRM Management Team
2830 Agriculture Dr.
Madison, WI 53718
(608) 204-9814
fax (608) 204-9818


Program Schedule subject to change.


Greater Madison Area SHRM, Inc.
2830 Agriculture Dr.
Madison, WI 53718
(608) 204-9814
fax (608) 204-9818


© 2003; Greater Madison Area SHRM, Inc
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