My GMA SHRM Toolbox


HR’s Role in Leading and Coaching for Performance Beyond Evaluation

Presented by Jeffrey Russell, co-director of Russell Consulting, Inc

This program is sponsored by GMA SHRM Gold Partner Right Management


This program has been pre-approved by HRCI for 2.0 hours recertification credit.

Click here for information about HRCI pre-approval.

Tuesday, April 20, 2010

City Center West
Madison, WI


Presentation Description
Presenter Bios



Registration, Continental Breakfast and Networking



Location & Directions

City Center West (TDS Building)

525 Junction Road
Madison, WI

Click here for map and direction information.
City Center West (the TDS Building) is easily accessed by exiting the beltline at Old Sauk Road and turning west. Proceed to second stoplight and turn south onto Junction Road.

Park in the Parking ramp behind the building. Take parking ramp elevator to ground floor and enter building. Conference room is straight ahead.

Fees & Registration











GMA SHRM Member Online Registration

Printable / Non Member Registration

Presentation Description

Formerly known as the Wednesday In The Park, the new “My GMA SHRM Toolbox” sessions are geared to provide HR professionals at all levels an opportunity to further their learning in the core areas of Human Resources.  The Toolbox session is meant to be a facilitated & interactive discussion to assist in this learning experience.



You know the drill: as your company’s date for completing the annual performance reviews rapidly approaches, your managers beg you to help them prepare for what they expect to be a challenging review. You do what you can and offer guidance on documenting performance, analyzing performance problems, and developing possible performance goals . . . but it all seems a bit too late. In far too many situations an entire year has gone by without the manager actually discussing performance with his or her direct reports, leading to intense effort at the end of the process to figure out what to do. There is, however, an alternative approach — one that is far more likely to lead to effective performance management. By developing a performance management system that involves a series of performance coaching conversations throughout the year, HR can help create a new approach that sets clear expectations for the manager’s performance management role not only in conducting the review but in actively coaching performance throughout the year. HR has the ability to play a pivotal role in helping managers better understand and enact this new performance coaching relationship.

Specific topics to be explored in this HR Toolbox session include:

  • Establishing a framework for performance management and the role of the manager as coach within this framework

  • Guiding managers in developing employee ownership for performance results

  • Structuring the Performance Coaching Conversations between the manager and his or her direct reports

  • HR strategies for coaching the coach

  • Bonus Tool: HR Tipsheet on Supporting Performance Coaches

  • Bonus Tool: Nine-Plus-One Checklist for Diagnosing Performance Problems

Attend our April HR Toolbox session to learn how to transform the often dreaded performance review into a truly year-round performance coaching process. The facilitator will share excerpts and tools from his latest book, Ultimate Performance Management (ASTD Press, 2009).



Our Presenter -


Jeffrey Russell, co-director of Russell Consulting, Inc., specializes in helping organizations successfully respond to the challenges of continuous change. With a focus on developing leadership, strategic thinking, leading change, and performance coaching, Jeff has helped organizations as diverse as Fortune 500 firms, social and public sector organizations, and small family businesses to achieve their goals. Jeff received his Masters Degree in Industrial Relations from the University of Wisconsin-Madison where he serves as an ad hoc faculty member for the Small Business Development Center. Jeff also serves as an adjunct faculty member for the UW campuses of Milwaukee, Green Bay, and UW-Colleges.

With an emphasis on leadership, strategy, change, and performance improvement, Jeff’s teaching experience includes presentations to international audiences and clients on such topics as leading change, developing change resilience, conducting the employee-centered performance review, problem solving and decision making, understanding and influencing organizational culture, and developing strategic thinkers. People leave his seminars energized and armed with the mindset and the tools to make a difference in their own lives and in organizations. As one workshop participant recently put it: “Jeff knows his material and he is a great facilitator. His high energy and enthusiasm for the topic made this seminar a lot of fun with lots of “aha’s!” along the way. His workshop has transformed my thinking about my role as a leader in my company.”

For more information contact:

GMA SHRM Management Team
2830 Agriculture Dr.
Madison, WI 53718
(608) 204-9814
fax (608) 204-9818


Program Schedule subject to change.


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Greater Madison Area SHRM, Inc
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Greater Madison Area SHRM, Inc.
2830 Agriculture Dr.
Madison, WI 53718
(608) 204-9814
fax (608) 204-9818

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